Ever since the first time I stepped into this office, I have received four star service. Dr. Bautista was very thorough in explaining the extent of my injury. He also added handout to further explain the problem and treatments to reduce the pain and swelling. As far as the office staff, they are great too. Everyone in the office always speaks with a smile. Very comfortable and accommodating atmosphere. Wait time is minimal and I never feel rushed. All questions are answered and what I appreciate the most are the reminder calls. One from a computer generated system and one from the office staff the day before.